AC & PC Repairs – Frequently Asked Questions

(239) 207-1370

Q. How do I avoid getting a virus in my computer?

A. We will provide you with free software for antivirus protection. We will also install spyware protection and eliminate popups.

Q. How can I make my computer run faster?

A. We can add more memory onto your computer and eliminate excess files. We can also clean up your registry which may have embedded problems.

Q.  How do I stop excess spam in my emails?

A. We’ll make all necessary adjustments to your Email account. We will block all unwanted spam or Emails that you choose not to view.

Q.  How can I organize my files and pictures?

A. We will tech you how to create folders and organize all of your pictures. We can help you with photoshop, picassa or any other photo software you computer has loaded.

Q.  How often should my computer be left on?

A. Desktop computers can be left on all day and should be turned off at night for less future service costs. Laptops should be turned on and off as needed.

Q. How do I know what size air conditioner or furnace I need?

A. We can estimate the size needed by square footage along with interior conditionings. We also can do load calculation on your home if you prefer. Today’s units are often significantly more efficient than older models and don’t need to be as large to deliver the same or better amount of comfort.

What is the warranty on my unit?

A. The manufacturer’s warranty begins on the date of installation and lasts depending on the type of unit installed. The manufacturer’s warranty covers most mechanical parts. It does not include labor, refrigerant, shipping charges or a replacement unit. You may be able to purchase an extended warranty if so desired.

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Will a new furnace or air conditioner help lower my utility bills?

A. The answer is usually yes, depending on the age and efficiency level of your current unit. We will be able to estimate the efficiency level of your current unit, and explain the advantages of a new unit.

What’s the difference between a heat pump and an air conditioner?

A. A heat pump is really two units in one – an air conditioner, and in cooler months a heater. If electrical costs in your area are lower than other fossil fuels, you may want to explore installing a heat pump in your home